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Read what people are saying
about Precision Garage Door in:

Jefferson County, AL

Precision Garage Door of Birmingham
has received 39 reviews, averaging 4.85 Stars:
Review:

Thank you. The serviceman was very good and proficient of his job. He represented the company with excellence and in a timely way. It was all that the web link implied. Thanks
Herman Mcclain
A Response from: Jeff

Thank you for the good review. We try to give our customers the best service they deserve. Jeff Arno, Owner

Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

The Technician, Marvin, was GREAT! Very knowledgeable, courteous and professional. Love the new opener and appreciate the repairs and improvements he made on the other two doors.
Billy Buckner
A Response from: Jeff

Thank you for great review. Marvin has been with us for 7 years now and has been a great employee and represents the company well. Jeff Arno, Owner

Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Great service gorgeous doors. Did next day!
Barbara Dickinson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We are beyond impressed with the service we received! I called, and the technician Marvin was at our within 45 minutes. He even called within that time to let us know he was on his way. Service was great and swift as well! I will only call Precision in the future if needed.
L. Doyle
Service Provided:
Broken Garage Door Spring Repair
Review:

Awesome service provided by Marvin. On time and explained everything to me.
Victoria Holt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service! Thanks Marvin for being prompt,courteous,and knowledgeable!
Lashundra Perdue
Service Provided:
Garage Door Repair
Review:

We called on a Saturday morning at about 7:30. Troy, the technician, called by 7:50 to say he was on the way. Troy was up front and helpful all the way. By 11am Troy had replaced our torsion system and our garage was running smoothly again! Professional, efficient, and excellent service!
Heath Robertson
A Response from: Jeff

Thank You Ms. Robertson for calling Precision Door Service for your garage door needs. We strive to give the highest quality service to all our customer that they deserve. Jeff Arno, Owner

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt, excellent service Courteous and helpful!!
Robert Bryant
Service Provided:
Install Garage Doors
Review:

Service Man was on time and very knowledgeable about my garage door and did a great job replacing a broken spring
Tony Manzella
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service person was very knowledgeable about what was going on, very helpful!! I will gladly use and recommend the company to anyone I know who need service done. Thank you!!
Timothy Windham jr.
Service Provided:
Garage Door Repair
Review:

Our installation technician Troy was wonderful. Installed 2 doors/openers by himself. Was the most organized person we have ever seen at work, making him very efficient. He was also friendly and professional. We love our new doors!
Saundra Herren
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Maytown, AL. 35118. Troy was my service person. He installed a new garage door and opener. He was on-time and very professional. He answered all of my questions and explained in detail everything he did. The installation of the door and opener are amazing. He did a great job and I would highly recommend him and Precision Door Service. Thanks Troy!
Gibson Mosley
Service Provided:
Install Garage Doors
Product:
Garage Doors
President:
Review:

Fixed garage door to where it is operable until we can receive a quote to have it replaced. Kenny was the service technician who came to the house and had it working ina short time. Did not charge a service fee. Very pleased with their work.
David Herrin
Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Had very timely service after contacting Precision Door Services. A technician was here within an hour. He was courteous and knowledgeable and able to repair our opener quickly.
James Vines
Service Provided:
Garage Door Opener Repair
Review:

I called to get my garage doors serviced. I was told that I would pay a service charge of $69.95 to have the technician assess the doors. I needed to have the doors lubed ($125.00) and one of the doors had to have the cables in the drums rewound. The tech said that it would cost me $125 to rewind the cables in one door. I said that it sounded expensive, so the tech said just pay me $50 and I will take care of it for you. He then stated that he didn’t even put it in the ticket so the company wouldn’t know. I called the company and asked the receptionist about pricing and she said several times to talk to the tech; that’s why I’m calling you all. I call back and another receptionist says they will have the tech’s manager call me. I specifically told them to not have the manager call the tech so that I could avoid any issues. I did this en route to the bank. Headed back home, I received a call from the tech saying that he received a call from his manager and that I was unhappy about the price. This is what I was trying to avoid. I told him that it seemed to high and I wanted to check. He then showed me the finished product and said we’ll just call it even on the rewinding if the cables. I called the company back and told them that I never heard from the manager. I was told that Jeff was his manager and he would call me. I told them to have another manager call me because one of them called the technician and that wasn’t professional. The manager did not call me prior to find out my complaint, and as of this day, I have still not heard back from anyone. Date of service was December 21, 2017. I checked with a couple of other companies who were slightly more affordable and would possibly get my business next time.
Mr. Miles
Service Provided:
Garage Door Repair
Review:

Excellent service and response , called on New Year's Day and they actually answered the phone . Then next day response, couldn't be more pleased on the work done by the technician. Fast response and excellent service , would highly recommend this company . Used them before and will use again.
Richard Deschamps
A Response from: Jeff

Thanks Rick, we try our hardest to give the best service. Jeff Arno, Owner

Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Marvin was very professional and very knowledgeable about his job..I will definitely use you again. Hopefully not in the near future.. Tx again
Dennis Blazer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

The technician was awesome! Very informative, and precise! Very well pleased with the service!
Randall Mcfarland
Service Provided:
Garage Door Repair
Residential Technician:
Review:

Just as promised Daniel showed up on the agreed install date & time and was here for 2 hours taking the old garage door openers down and installing the new ones. This was such a pleasant experience as compared to waiting on Sears to show up for 2 weeks to install their units and after four appointments that they never called or showed up for. I highly recommend to everyone who is looking for a GREAT product and GREAT service to call Precision. Daniel was Great!
Allen Davis
A Response from: Jeff

We thank your for you kind words. We pride ourselves on giving everyone of our customers the best service that they deserve. Jeff Arno Owner of Precision Door Service.

daniel Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Commercial Technician:
Review:

This gentleman was so very nice and it was a pleasure doing business with him. I wish ever experience with repairman could be like this one!!
Bill and Sherry Hovies
Daniel Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

I would highly recommend these guys! They were very prompt, very professional, and the service was excellent! Now I know why they have an A+ rating with the BBB!
Tim Crump
Service Provided:
Garage Door Repair
Residential Technician:
Review:

These guys know their business and are very professional in handling it. They installed two openers for me on my utility garage and did an outstanding job - even making what turned out to be a simple fix on one of the doors to release the excess pressure in opening it manually. I recommend them as the best if you need garage door openers.
Jerry Crews
A Response from: Jeff

We are pleased that you are happy with our service as we strive to give our customers the best service they deserve. Thank You, Jeff Arno, Owner

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Very good service but the price of parts was a bit high....
Daryl Morell
A Response from: Jeff

I am glad that you thought that are service was very good, because we strive to give our customers the service they deserve. I am sorry that you think our prices were a bit high, because we try to stay competitive with our competition. We all know that we can always find something a little cheaper, but the quality of the service and the warranty that stand behind the product is always worth a little more. I do thank you for using my company and if you have any issues, just let us know and we'll take care of the for you under warranty. Jeff Arno, Owner

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

The service people at Precision are fantastic. Even years after the installation they are still there to take care of their product. I highly recommend Precision for garage door installations and repairs. Thanks for your great service.
Liz Popwell
Service Provided:
Garage Door Repair
Manager:
Review:

5 happy with service. Door looks good.
Berlene Means
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Levi was the tech who installed our 2 garage door openers. He did a excellent job and also explained the operation of a ll components. He was in and out very quickly and everything works perfectly. I would recommend him and Precision to anyone.
Bob Cummings
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

friendly, professional, and quality work. The garage door I had installed is extremely quiet and looks great. Thank you for the amazing job!
Colin Schlotter
A Response from: Jeff

Thank you for choosing Precision Door Service for your garage door needs. We strive to give all of our customers the possible service they deserve. Jeff Arno Owner

Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Excellent service, as always. Repair tech was actually a few minutes early, was prompt, and did an excellent repair at an affordable price. I highly recommend!
Matt Smith
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

My husband and I have used Precision Door for years. We purchased a garage door from them when we lived in Pleasant Grove and after the tornado in 2011 we moved to a new home but immediately called them to purchase a door for that home as well. The quality of their products is very good. Their service department is very dependable and efficient. Every one is very friendly putting the customer first for their needs to be met. I have never had to call them for a repair to the workmanship of the door. It was storm related with a power surge. I would give them a 5 star rating for sure.
Levonne Glasgow
A Response from: Jeff

Thank you for the kind words Mrs Glasgow. We at Precision Door Service strive to give our customers the best service that the deserve

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Technician came out and recommended what he feels is the right door for our garage. However, the door had to be ordered. We are waiting for the door to arrive. The technician was very pleasant and assisted and guided us in selecting the proper garage door.
Anthony Young
Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
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