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Read what people are saying
about Precision Garage Door

Precision Garage Door of Birmingham
has received 207 reviews, averaging 4.94 Stars:
Review:

We called on a Saturday morning at about 7:30. Troy, the technician, called by 7:50 to say he was on the way. Troy was up front and helpful all the way. By 11am Troy had replaced our torsion system and our garage was running smoothly again! Professional, efficient, and excellent service!
Heath Robertson
A Response from: Jeff

Thank You Ms. Robertson for calling Precision Door Service for your garage door needs. We strive to give the highest quality service to all our customer that they deserve. Jeff Arno, Owner

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt, excellent service Courteous and helpful!!
Robert Bryant
Service Provided:
Install Garage Doors
Review:

the technician was on time, very knowledgeable and completed the work timely. The job was great and I would recommend 100%.
Debbie Garvin
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Excellent service!!! Fast courteous service!!will recommend to anyone needing garage door repairs.im very pleased with the service
Tony Kendrick
Service Provided:
Broken Garage Door Spring Repair
Review:

Service Man was on time and very knowledgeable about my garage door and did a great job replacing a broken spring
Tony Manzella
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision's services were first class! We had not expected to find anyone on Saturday when our garage door got stuck in the "up" position as we were leaving. The technician who came (actually well before our appointment, but not without calling ahead) was Jeremy and he was pleasant, very polite, efficient, explained everything to us and had the problem fixed in no time flat. Great service!
Caleb Halstead
Service Provided:
Garage Door Repair
Review:

Outstanding service. Quick, on time, professional. I highly recommend these guys.
Nancy Brooks
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very happy with the work. The repairman was very nice and professional. He called and asked if he could come earlier, than expected. Yes! Yes! Very pleased with the work and time frame!
Bettie Glover
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt courteous service at a reasonable price with same day help. Couldn't ask for more.
David Kassouf
Service Provided:
Garage Door Repair
Review:

Service person was very knowledgeable about what was going on, very helpful!! I will gladly use and recommend the company to anyone I know who need service done. Thank you!!
Timothy Windham jr.
Service Provided:
Garage Door Repair
Review:

I had an issue with my garage door sticking upon opening. Precision Door promptly remedied and fixed the situation. I couldn't be more pleased with their service!
Jeff Ray
Service Provided:
Garage Door Repair
Review:

I have used Precision many times for garage door and opener installation and repair. They have always done a great job!
Tony Fiore
Service Provided:
Garage Door Repair
Manager:
Review:

Came quickly and on time. Technician explained everything fully. Was very knowledgeable.
Marianne Schoel
Service Provided:
Garage Door Repair
Review:

Our installation technician Troy was wonderful. Installed 2 doors/openers by himself. Was the most organized person we have ever seen at work, making him very efficient. He was also friendly and professional. We love our new doors!
Saundra Herren
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Fast, friendly, courteous, competent, professional, and thorough. What more can I say. The technician was great! The product is great! I would recommend them to anyone.
Alan Cannon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Tech did a great job, explained everything and worked quickly.
Bill Ryan
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Maytown, AL. 35118. Troy was my service person. He installed a new garage door and opener. He was on-time and very professional. He answered all of my questions and explained in detail everything he did. The installation of the door and opener are amazing. He did a great job and I would highly recommend him and Precision Door Service. Thanks Troy!
Gibson Mosley
Service Provided:
Install Garage Doors
Product:
Garage Doors
President:
Review:

The technician (Troy) was great! Very knowledgeable and fast. He had a great personality and was easy to talk to. The products he installed are better than what came with our house when we built it. Great company!
Patrick Mckinney
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Fixed garage door to where it is operable until we can receive a quote to have it replaced. Kenny was the service technician who came to the house and had it working ina short time. Did not charge a service fee. Very pleased with their work.
David Herrin
Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Had very timely service after contacting Precision Door Services. A technician was here within an hour. He was courteous and knowledgeable and able to repair our opener quickly.
James Vines
Service Provided:
Garage Door Opener Repair
Review:

Very professional and prompt, and went the extra mile to help repair our garage door. Certainly appreciated his honesty, and will very likely end up purchasing a new door from Precision, largely due to service rendered, and very competitive price!
Brion Anderson
Service Provided:
Garage Door Repair
Review:

Service was great the technican (Jeff) was very professional and courteous. Everything was repaired and back to normal. Thanks
Robert Humphrey
Service Provided:
Garage Door Repair
Product:
Garage Doors
Residential Technician:
Review:

Repeat customer Technician Marvin Roby is excellent He is responsive prompt and helpful
Pamela King
Service Provided:
Garage Door Opener Install
Product:
Springs
Residential Technician:
Review:

Birmingham Garage Door answered promptly, came within two hours of my call, and showed me exactly why my door was not working.
Bill Paceley
A Response from: Jeff

Mr. Paceley, We at Precision Door Service pride ourselves on our promptness in answering and taking care of our customer's garage door needs. Sometimes we slip up, but not often. Thank You for calling us... Jeff Arno, Owner

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

I called to get my garage doors serviced. I was told that I would pay a service charge of $69.95 to have the technician assess the doors. I needed to have the doors lubed ($125.00) and one of the doors had to have the cables in the drums rewound. The tech said that it would cost me $125 to rewind the cables in one door. I said that it sounded expensive, so the tech said just pay me $50 and I will take care of it for you. He then stated that he didn’t even put it in the ticket so the company wouldn’t know. I called the company and asked the receptionist about pricing and she said several times to talk to the tech; that’s why I’m calling you all. I call back and another receptionist says they will have the tech’s manager call me. I specifically told them to not have the manager call the tech so that I could avoid any issues. I did this en route to the bank. Headed back home, I received a call from the tech saying that he received a call from his manager and that I was unhappy about the price. This is what I was trying to avoid. I told him that it seemed to high and I wanted to check. He then showed me the finished product and said we’ll just call it even on the rewinding if the cables. I called the company back and told them that I never heard from the manager. I was told that Jeff was his manager and he would call me. I told them to have another manager call me because one of them called the technician and that wasn’t professional. The manager did not call me prior to find out my complaint, and as of this day, I have still not heard back from anyone. Date of service was December 21, 2017. I checked with a couple of other companies who were slightly more affordable and would possibly get my business next time.
Mr. Miles
Service Provided:
Garage Door Repair
Review:

I was having a problem with my garage door in Nov of 2016, called precision door out to fix it. They were quick to respond, professional service and we thought we had the door fixed, $190. The problem was that it wouldn't stay down, it would close and go right back up. It worked for a few days but went back to the same problem, it would work right for a few days and then mess up again for a few days. Back and forth. I contacted them a few weeks later and they thought it was the motor and that I would have to pay the full amount. I disagreed with that so I suffered with the door until Jan 1 of this year, I called them back and had them come replace the motor, I paid full price. he did have to come back the second day because apparently the first motor he put on was no good. Door is working correctly now, so far. Not really happy about having to pay the original $190 and the $577 for the second time. But the service guys are prompt.
Reuben Byrom
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Quick service. Technician was pleasant, professional and very quick. Will definitely use this company again if the need arises.
Amy Hersey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

As a business owner myself I pay attention to businesses that give good service. Precision Garage Doors is a service superstar. I’ve worked with Jeff, Kenny and Daniel many times when I needed their expertise. They care and they respond! I give the 5 stars!
John Garrison
A Response from: Jeff

Thanks for the good words John. We try our best satisfy all of our customer. Jeff Arno, Owner

Daniel Service Provided:
Garage Door Repair
Product:
Opener
Residential Technician:
Review:

I picked Precision because my neighbor had said she used you and you were prompt and reasonable and did a good job. I agree and am pleased with the result of the repair you did in a short time. If I ever have another problem I will call you again for service!
Annette Wood
A Response from: Jeff

I am glad your neighbor thought so highly of us that she recommended us to you. I am glad that we could take care of your garage door needs and we have anther satisfied customer to spread the word. Thank You, Jeff Arno, Owner

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Troy rocks. On-time, super-courteous, and even assisted with un-related issue. I'm an Admin on our HOA Facebook page and will share a referral. Andy Hayes 205.540.0138
Andrew and diana Hayes
A Response from: Jeff

Mr. Hayes, I appreciate the kind words. I am sorry we had a little hiccup, but I am glad we to rectify it. Jeff Arno Owner

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
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