Read what people are saying
about Precision Garage Door in:
Birmingham Metro Area, AL
Precision Garage Door of Birminghamhas received 747 reviews, averaging 4.96 Stars:
Birmingham, AL
Warrior, AL
Our installation technician Troy was wonderful. Installed 2 doors/openers by himself. Was the most organized person we have ever seen at work, making him very efficient. He was also friendly and professional. We love our new doors!
- Saundra Herren
Product:
Jasper, AL
Tech did a great job, explained everything and worked quickly.
- Bill Ryan
Product:
Mulga, AL
Maytown, AL. 35118. Troy was my service person. He installed a new garage door and opener. He was on-time and very professional. He answered all of my questions and explained in detail everything he did. The installation of the door and opener are amazing. He did a great job and I would highly recommend him and Precision Door Service. Thanks Troy!
- Gibson Mosley
Product:
Cordova, AL
The technician (Troy) was great! Very knowledgeable and fast. He had a great personality and was easy to talk to. The products he installed are better than what came with our house when we built it. Great company!
- Patrick Mckinney
Product:
Trussville, AL
Fixed garage door to where it is operable until we can receive a quote to have it replaced. Kenny was the service technician who came to the house and had it working ina short time. Did not charge a service fee. Very pleased with their work.
- David Herrin
Product:
Mount Olive, AL
Had very timely service after contacting Precision Door Services. A technician was here within an hour. He was courteous and knowledgeable and able to repair our opener quickly.
- James Vines
Birmingham, AL
Repeat customer Technician Marvin Roby is excellent He is responsive prompt and helpful
- Pamela King
Birmingham, AL
Birmingham Garage Door answered promptly, came within two hours of my call, and showed me exactly why my door was not working.
- Bill Paceley
Mr. Paceley, We at Precision Door Service pride ourselves on our promptness in answering and taking care of our customer's garage door needs. Sometimes we slip up, but not often. Thank You for calling us... Jeff Arno, Owner
Product:
McCalla, AL
I called to get my garage doors serviced. I was told that I would pay a service charge of $69.95 to have the technician assess the doors. I needed to have the doors lubed ($125.00) and one of the doors had to have the cables in the drums rewound. The tech said that it would cost me $125 to rewind the cables in one door. I said that it sounded expensive, so the tech said just pay me $50 and I will take care of it for you. He then stated that he didn’t even put it in the ticket so the company wouldn’t know. I called the company and asked the receptionist about pricing and she said several times to talk to the tech; that’s why I’m calling you all. I call back and another receptionist says they will have the tech’s manager call me. I specifically told them to not have the manager call the tech so that I could avoid any issues. I did this en route to the bank. Headed back home, I received a call from the tech saying that he received a call from his manager and that I was unhappy about the price. This is what I was trying to avoid. I told him that it seemed to high and I wanted to check. He then showed me the finished product and said we’ll just call it even on the rewinding if the cables. I called the company back and told them that I never heard from the manager. I was told that Jeff was his manager and he would call me. I told them to have another manager call me because one of them called the technician and that wasn’t professional. The manager did not call me prior to find out my complaint, and as of this day, I have still not heard back from anyone. Date of service was December 21, 2017. I checked with a couple of other companies who were slightly more affordable and would possibly get my business next time.
- Mr. Miles
Jasper, AL
I was having a problem with my garage door in Nov of 2016, called precision door out to fix it. They were quick to respond, professional service and we thought we had the door fixed, $190. The problem was that it wouldn't stay down, it would close and go right back up. It worked for a few days but went back to the same problem, it would work right for a few days and then mess up again for a few days. Back and forth. I contacted them a few weeks later and they thought it was the motor and that I would have to pay the full amount. I disagreed with that so I suffered with the door until Jan 1 of this year, I called them back and had them come replace the motor, I paid full price. he did have to come back the second day because apparently the first motor he put on was no good. Door is working correctly now, so far. Not really happy about having to pay the original $190 and the $577 for the second time. But the service guys are prompt.
- Reuben Byrom
Product:
Birmingham, AL
Quick service. Technician was pleasant, professional and very quick. Will definitely use this company again if the need arises.
- Amy Hersey
Birmingham, AL
I picked Precision because my neighbor had said she used you and you were prompt and reasonable and did a good job. I agree and am pleased with the result of the repair you did in a short time. If I ever have another problem I will call you again for service!
- Annette Wood
I am glad your neighbor thought so highly of us that she recommended us to you. I am glad that we could take care of your garage door needs and we have anther satisfied customer to spread the word. Thank You, Jeff Arno, Owner
Birmingham, AL
Troy rocks. On-time, super-courteous, and even assisted with un-related issue. I'm an Admin on our HOA Facebook page and will share a referral. Andy Hayes 205.540.0138
- Andrew and diana Hayes
Mr. Hayes, I appreciate the kind words. I am sorry we had a little hiccup, but I am glad we to rectify it. Jeff Arno Owner
Hiccups happen... I do it all the time. And I'm sorry I became more ballistic as that day progressed. All is forgotten, you remain our vendor, and I speak well of you to others. :)
Pinson, AL
Excellent service and response , called on New Year's Day and they actually answered the phone . Then next day response, couldn't be more pleased on the work done by the technician. Fast response and excellent service , would highly recommend this company . Used them before and will use again.
- Richard Deschamps
Thanks Rick, we try our hardest to give the best service. Jeff Arno, Owner
Product:
Birmingham, AL
Excellent service. Prompt, everything explained clearly and just what I wanted. I would recommend and use again. They handled my problem less than a day after I called even though it was a Saturday of a holiday weekend.
- Rebecca Reardon
Product:
Birmingham, AL
Tech was on time the same day I called. Competent reliable, knowledgeable service
- Thomas & dettie Borton
Product:
Birmingham, AL
I looked the company up on the internet and saw good reviews and made the appointment, the repairman was on time and actually got there early after calling first. Repairman was very polite, fixed garage door and even made a few other repairs we didn't even know we're needed. Charges were reasonable and we were very pleased with service.
- Cindy Hall
Birmingham, AL
This is our 2nd time to use Precision. Our technician was very friendly and knew his business. He was able to tell us what was wrong right away and I was able to do it myself. We give Precision a 5 star rating.
- Warren Kuntz
Gardendale, AL
Marvin was very professional and very knowledgeable about his job..I will definitely use you again. Hopefully not in the near future.. Tx again
- Dennis Blazer
Birmingham, AL
The garage door would not close during cold weather but worked fine in warm weather. I talked with two other garage door repair companies and neither had ever heard of that before. So I called Precision and they were familiar with the problem. The repairman showed up on time, replaced the sensors, gave other options for replacing worn springs, etc, and was finished in less than an hour. Great Service and professional presence.
- Reba Norwood
Birmingham, AL
Jeremy was efficient, effective and simply nice. I couldn't believe that we were able to get a technician out the same day as we called! In less than two hours from calling, our garage door was working again.
- A.j. Cox
We pride ourselves on being able to service most of our customers the same day and being efficient. Thank you for call Precision Door Service for your door repair needs. Jeff Arno, Owner
Product:
Birmingham, AL
Marvin was exactly on time and a pleasure to meet.
- Bernard Staudenmaier
Birmingham, AL
Marvin came out to fix my broken garage door spring. He was able to come earlier than scheduled and called in advance to make sure that would work for me. The service was fast and friendly and now my garage door works.
- Carie Pavlov
I am glad you were happy with our service. We strive to make our customer's problems as painless as possible. Thanks, for choosing Precision Door Service for your garage door needs. Jeff Arno, Owner
Birmingham, AL
Technician very professional and knowledgeable. I will use your company again.
- Teresa Roberson
Thank you for choosing Precision Door Service for your garage door needs. We strive to give the best possible service that our customers deserve. Jeff Arno.. Owner
Product:
Birmingham, AL
We had a great experience with Precision! I called at 4 because my car was stuck in the garage due to a broken spring on our garage door. They sent a technician out right away. He was able to fix it immediately. Fabulous service! I highly recommend them.
- Amanda Sharp
Birmingham, AL
Precision made 3 separate house calls to diagnose the problem with our garage door opener in order to determine replacement was the answer. Precision's technician, Marvin, arrived early, explained equipment options very thoroughly, and did a quick and tidy job of installing the new opener. I was very pleased with the service and will gladly recommend Precision.
- Greg Mccormick
Birmingham, AL
Marvin Roby did my installation today. He arrived ahead of schedule after calling and did an excellent job on the installation. He was very professional in his performance. Thanks for the excellent service.
- Joe Maupin
Thank you for the great review. We strive to give all our customers the best service possible. Thank you for calling us for your garage door needs. Jeff Arno, Owner
Service Provided:
Product:
Technicians: Marvin R.
Birmingham, AL
excellent services
- Ferdinand White
Product:
Birmingham, AL
Jeff serviced our garage door. He was very knowledgeable on it's workings and explained completely what needed to be done to correct our problem. Service was quickly completed.
- Steve Sperando
Product:
Came quickly and on time. Technician explained everything fully. Was very knowledgeable.
- Marianne Schoel