Read what people are saying
about Precision Garage Door in:
Birmingham Metro Area, AL
Precision Garage Door of Birminghamhas received 731 reviews, averaging 4.95 Stars:
Bessemer, AL
Birmingham, AL
Jeremy did a fine job. He arrived on time and had everything needed to fix our door.
- Stan Bradley
Thanks,. We pride ourselves on customer satisfaction. Jeff Arno Owner
Product:
Birmingham, AL
Nice gentleman......quick service ....will recommend to others. Boyd Walton
- Boyd Walton
Birmingham, AL
The service technician Troy was extremely knowledgeable and nice. The doors are perfect and really compliment the exterior of my home.
- J Richardson
Product:
Trussville, AL
We called on a Saturday morning at about 7:30. Troy, the technician, called by 7:50 to say he was on the way. Troy was up front and helpful all the way. By 11am Troy had replaced our torsion system and our garage was running smoothly again! Professional, efficient, and excellent service!
- Heath Robertson
Thank You Ms. Robertson for calling Precision Door Service for your garage door needs. We strive to give the highest quality service to all our customer that they deserve. Jeff Arno, Owner
Product:
Trussville, AL
Prompt, excellent service Courteous and helpful!!
- Robert Bryant
Birmingham, AL
Excellent service!!! Fast courteous service!!will recommend to anyone needing garage door repairs.im very pleased with the service
- Tony Kendrick
McCalla, AL
Service Man was on time and very knowledgeable about my garage door and did a great job replacing a broken spring
- Tony Manzella
Product:
Birmingham, AL
Precision's services were first class! We had not expected to find anyone on Saturday when our garage door got stuck in the "up" position as we were leaving. The technician who came (actually well before our appointment, but not without calling ahead) was Jeremy and he was pleasant, very polite, efficient, explained everything to us and had the problem fixed in no time flat. Great service!
- Caleb Halstead
Birmingham, AL
Very happy with the work. The repairman was very nice and professional. He called and asked if he could come earlier, than expected. Yes! Yes! Very pleased with the work and time frame!
- Bettie Glover
Birmingham, AL
Prompt courteous service at a reasonable price with same day help. Couldn't ask for more.
- David Kassouf
Pleasant Grove, AL
Service person was very knowledgeable about what was going on, very helpful!! I will gladly use and recommend the company to anyone I know who need service done. Thank you!!
- Timothy Windham jr.
Birmingham, AL
I had an issue with my garage door sticking upon opening. Precision Door promptly remedied and fixed the situation. I couldn't be more pleased with their service!
- Jeff Ray
Birmingham, AL
I have used Precision many times for garage door and opener installation and repair. They have always done a great job!
- Tony Fiore
Birmingham, AL
Came quickly and on time. Technician explained everything fully. Was very knowledgeable.
- Marianne Schoel
Warrior, AL
Our installation technician Troy was wonderful. Installed 2 doors/openers by himself. Was the most organized person we have ever seen at work, making him very efficient. He was also friendly and professional. We love our new doors!
- Saundra Herren
Product:
Jasper, AL
Tech did a great job, explained everything and worked quickly.
- Bill Ryan
Product:
Mulga, AL
Maytown, AL. 35118. Troy was my service person. He installed a new garage door and opener. He was on-time and very professional. He answered all of my questions and explained in detail everything he did. The installation of the door and opener are amazing. He did a great job and I would highly recommend him and Precision Door Service. Thanks Troy!
- Gibson Mosley
Product:
Cordova, AL
The technician (Troy) was great! Very knowledgeable and fast. He had a great personality and was easy to talk to. The products he installed are better than what came with our house when we built it. Great company!
- Patrick Mckinney
Product:
Trussville, AL
Fixed garage door to where it is operable until we can receive a quote to have it replaced. Kenny was the service technician who came to the house and had it working ina short time. Did not charge a service fee. Very pleased with their work.
- David Herrin
Product:
Mount Olive, AL
Had very timely service after contacting Precision Door Services. A technician was here within an hour. He was courteous and knowledgeable and able to repair our opener quickly.
- James Vines
Birmingham, AL
Repeat customer Technician Marvin Roby is excellent He is responsive prompt and helpful
- Pamela King
Birmingham, AL
Birmingham Garage Door answered promptly, came within two hours of my call, and showed me exactly why my door was not working.
- Bill Paceley
Mr. Paceley, We at Precision Door Service pride ourselves on our promptness in answering and taking care of our customer's garage door needs. Sometimes we slip up, but not often. Thank You for calling us... Jeff Arno, Owner
Product:
McCalla, AL
I called to get my garage doors serviced. I was told that I would pay a service charge of $69.95 to have the technician assess the doors. I needed to have the doors lubed ($125.00) and one of the doors had to have the cables in the drums rewound. The tech said that it would cost me $125 to rewind the cables in one door. I said that it sounded expensive, so the tech said just pay me $50 and I will take care of it for you. He then stated that he didn’t even put it in the ticket so the company wouldn’t know. I called the company and asked the receptionist about pricing and she said several times to talk to the tech; that’s why I’m calling you all. I call back and another receptionist says they will have the tech’s manager call me. I specifically told them to not have the manager call the tech so that I could avoid any issues. I did this en route to the bank. Headed back home, I received a call from the tech saying that he received a call from his manager and that I was unhappy about the price. This is what I was trying to avoid. I told him that it seemed to high and I wanted to check. He then showed me the finished product and said we’ll just call it even on the rewinding if the cables. I called the company back and told them that I never heard from the manager. I was told that Jeff was his manager and he would call me. I told them to have another manager call me because one of them called the technician and that wasn’t professional. The manager did not call me prior to find out my complaint, and as of this day, I have still not heard back from anyone. Date of service was December 21, 2017. I checked with a couple of other companies who were slightly more affordable and would possibly get my business next time.
- Mr. Miles
Jasper, AL
I was having a problem with my garage door in Nov of 2016, called precision door out to fix it. They were quick to respond, professional service and we thought we had the door fixed, $190. The problem was that it wouldn't stay down, it would close and go right back up. It worked for a few days but went back to the same problem, it would work right for a few days and then mess up again for a few days. Back and forth. I contacted them a few weeks later and they thought it was the motor and that I would have to pay the full amount. I disagreed with that so I suffered with the door until Jan 1 of this year, I called them back and had them come replace the motor, I paid full price. he did have to come back the second day because apparently the first motor he put on was no good. Door is working correctly now, so far. Not really happy about having to pay the original $190 and the $577 for the second time. But the service guys are prompt.
- Reuben Byrom
Product:
Birmingham, AL
Quick service. Technician was pleasant, professional and very quick. Will definitely use this company again if the need arises.
- Amy Hersey
Birmingham, AL
I picked Precision because my neighbor had said she used you and you were prompt and reasonable and did a good job. I agree and am pleased with the result of the repair you did in a short time. If I ever have another problem I will call you again for service!
- Annette Wood
I am glad your neighbor thought so highly of us that she recommended us to you. I am glad that we could take care of your garage door needs and we have anther satisfied customer to spread the word. Thank You, Jeff Arno, Owner
Birmingham, AL
Troy rocks. On-time, super-courteous, and even assisted with un-related issue. I'm an Admin on our HOA Facebook page and will share a referral. Andy Hayes 205.540.0138
- Andrew and diana Hayes
Mr. Hayes, I appreciate the kind words. I am sorry we had a little hiccup, but I am glad we to rectify it. Jeff Arno Owner
Hiccups happen... I do it all the time. And I'm sorry I became more ballistic as that day progressed. All is forgotten, you remain our vendor, and I speak well of you to others. :)
Pinson, AL
Excellent service and response , called on New Year's Day and they actually answered the phone . Then next day response, couldn't be more pleased on the work done by the technician. Fast response and excellent service , would highly recommend this company . Used them before and will use again.
- Richard Deschamps
Thanks Rick, we try our hardest to give the best service. Jeff Arno, Owner
Product:
Birmingham, AL
Excellent service. Prompt, everything explained clearly and just what I wanted. I would recommend and use again. They handled my problem less than a day after I called even though it was a Saturday of a holiday weekend.
- Rebecca Reardon
Product:
Excellent service! Thanks Marvin for being prompt,courteous,and knowledgeable!
- Lashundra Perdue