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Tech ID#: 3
Reviews: 31
Average: 4.90 stars
Background: 4/1/2014
Drug Test: 4/1/2014

Kenny Pacheco

Manager
Kenny Pacheco has received 31 reviews, averaging:
1 2 3 4 5

Kenny Pacheco's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My doors were installed yesterday and Jeremy Molay did an outstanding job. I could not be happier. I love them. Jeremy was so nice and professional. He explained everything and asked if I had any questions. Cleaned up all the little bits and pieces. Every company should have "some" Jeremy's. Jeff the owner needs to clone him.
Donna Mcnulty
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called to schedule a service call and tech was there within 1-2 hours. Troy, our technician, was very professional, offered options and provided quick repair and serviced both garage doors within an hour. Would definitely recommend to others.
Jon Kral
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service. Was on time and explain what would need to be done to get my garage functional again.Also promise to get me a written report email to me ASAP. Thanks for your professional service.
Alice Stroud
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the technician. He was very helpful and polite. They are going to replace my doors next week. I plan on getting the openers next month.
Carol Dale
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my 4th time using Precision Door. Service has always been excellent. The serviceman repaired my door and gave me information to help me decide which door I would need to replace my current door. I will be scheduling the replacement and from past experience I know the service will be excellent. Thank you
Candy Jeszka
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenny was extremely knowledgeable and gave me extra insight into my garage door situation than I had ever had before. He really knew his stuff!
Doug Fagan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman that came to my home was kind, thorough, knowledgeable, and seem to had all the answers for my questions. When he finished I felt very positive about using Precision to repair my doors in the near future. Thanks for the service.
Jacqueline Cunningham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We contacted for a residential repair around 11 am on Sept 3. We were told that a technician could not come out until the next day, and the phone rep reviewed the fees including a service charge (despite the website saying that if you call by 3 and they can’t get to you in the same day, the service charge would be waived). The tech comes out and met with my husband and we need to replace the doors. He sent an estimate promptly, but sent it for white doors which would not match our house. I requested paint samples for other options and those were also delivered quickly. Since then i have emailed a few times to request a revised quote with my desired color and options for windows and have gotten no response. Crickets. Over a week later I am still locked out of one side of my garage due to a broken door, and am trying to spend my money to get it fixed yet no one will respond. I am now contacting other companies locally - where I wasn’t even intending to shop this quote to begin with.
Katrina Mckinney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star service from office staff to technicians. Kenny Pacheco was very knowledgeable and courteous. He made excellent recommendations re: door selection. Marvin was also knowledgeable, courteous, very neat and organized. He installed two garage doors and opener in a timely and efficient manner. Will definitely recommend Precision to others. Thanks for a job well done!
Vayonna Dorsey
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and efficient and easy to communicate with. Called and they immediately sent me information and new door was installed next day. Very very pleased with the door and the installation and mad that I did not call them sooner.
Richard Pate
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the start, very Efficient . Very cordial. Excellent.
T. H.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My doors were delayed being delivered due primarily to the Christmas holidays and a minor misunderstanding. That said, the doors and openers greatly exceeded my expectations. I went with the Amarr Designer's Choice 3200 series doors and the PDS800 belt-drives and they are worth every penny. I am a mechanical engineer and observed the technician pretty much throughout the install. I was very impressed with his organization, technical knowledge, and attention to detail (Nick Saban would have been impressed with his implementation of "the process"). The doors took a little longer to install than I think was anticipated but much of that was due to the quality of the door and the technician's patience to make sure everything worked flawlessly. My garage is in my basement and the belt-drive openers are so quiet that it you cannot hear them opening from upstairs in the house. No more having to wait until everyone is up before opening the doors!!! In summary, Amarr makes a great product my experience with both the owner and the installer exceeded my expectations. I probably could have purchased a cheaper set of doors but after 27 years of dealing with cheap doors with noisy openers, I am 100% satisfied with my purchase.
Terry Sides
A Response from: Jeff

Mr. Sides, I thank your great review of our company. We at Precision Door, strive to give all our customers the best products and service that they deserve, and I am glad you were satisfied by my team's performance . We try hard..... Jeff Arno.... Owner

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was on time and was polite and knowledgeable
David Lincoln
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the repairman that came out and serviced my garage. He told me what the problem was and was able to make the repairs immediately.
Mona Jackson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenny was very helpful and patient in showing me the brochures and talking to me about what we needed for our new doors.
Sonya Bozeman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service and their thecs very professional and knowledgeable, I was impressed at how quickly the tech completed the job so quickly by himself. He did a Great job! The garage door is so quiet and the insulation in the door has made a difference in keeping the garage cooler. This company lived up to their 5 star rating!
Catherine Spitalieri
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision many times for garage door and opener installation and repair. They have always done a great job!
Tony Fiore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fixed garage door to where it is operable until we can receive a quote to have it replaced. Kenny was the service technician who came to the house and had it working ina short time. Did not charge a service fee. Very pleased with their work.
David Herrin
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenny gets five stars.
Shopping
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision because they were affordable and professional. They met all of our expectations. They repaired a broken part on our garage door. The day they came it was raining and lightning but they still got out there and fixed it in a timely manner.
Tiffany Humpries
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service people at Precision are fantastic. Even years after the installation they are still there to take care of their product. I highly recommend Precision for garage door installations and repairs. Thanks for your great service.
Liz Popwell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Never received the estimate, but was sent an review!?!?!?
Anthony Green
A Response from: Jeff

I am sorry that it took us a little longer than usual to get your estimate to you due to us being extremely busy today. I did see where you received our estimate by email and it was opened and read at 9:04 pm this evening and I just ant to thank you for taking the time to submit your review at 9:33 pm. We are working on trying to get or estimates out sooner. Thank You Jeff Arno, Owner

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in the morning had a great technician here within the hour fixed the problem quickly and best of all VERY GOOD RATE!!! Highly recommend!
Robert West
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician came out and recommended what he feels is the right door for our garage. However, the door had to be ordered. We are waiting for the door to arrive. The technician was very pleasant and assisted and guided us in selecting the proper garage door.
Anthony Young
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really enjoyed meeting Kelly & having him explain all about the different choices of doors. He has a delightful personality & is very knowledgeable about your Products.
Louise Gale
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for coming quickly to fix our garage door problem. Every one was very easy to work with, professional, and very helpful.
Joan Kay
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased - quick response - Kenny repaired bracket that was installed incorrectly - I will recommend you
Ray Giles
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision Garage Door service for many years and have always been impressed with their reliability,and knowledgeable technicians . Not only do they give you complete satisfaction,but they are most pleasant and kind.
Dorothy Ziff
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstandingly quick service.
Shields Frey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Monday afternoon and they came out early Tuesday. They were very prompt and repaired my door in no time, Very professional and friendly. I would call them again if I have any trouble.
Bob Donaldson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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