Paul's Bio:
Pelham, AL
Chelsea, AL
Precision was referred to us by a friend who had used you a couple of years ago. He was very pleased and with quietness of the door and we are too. The technician was very professional and courteous. The communication between the owner and us was great. Thank you for taking such pride in your work. We will recommend you to our friends and family.
- Keith Strickland
Gardendale, AL
I normally don't write a review on products. But, I need to here. Precision Door is a great company. My garage door is close to 50 years old and I have had Precision Door out to repair it a couple of times. After it could not be fixed safely. Precision Door pro-rated what they had already charged for the two times they worked on my door. And re-placed it with a new one. They were concerned about my family's safety on continuing to use the old one. They replaced it like I said with a new door at an affordable cost. The service techs were knowledgeable and courteous. I called several companies when my door first went haywire. All I can say is that Precision Door is a great company with outstanding employees and ownership. I recommend that anyone who needs garage door service call them FIRST. You will not be disappointed. Definitely FIVE stars.
- Scott Sublett
Birmingham, AL
The service man who came out was on time; very knowledgeable; made suggestions on how to take care of the sensors and even showed me how to change the light bulb that had gone out! I was very appreciative that he was wearing a mask and very considerate! I love my garage doors and the service Precision offers its customers!
- Linda Chesler
Birmingham, AL
Excellent service. On time as scheduled. Very friendly technician and knowledgeable .
- Walter Lagroue
Bessemer, AL
Precision door service is how business should be done. I called Friday with an issue. The operator was very courteous and set up my appointment for the next day. The technician was on time, called before coming and was very courteous and informative while making the repair. He diagnosed the issue and performed the repair in a timely manner.
- Marcus Zinnerman
Birmingham, AL
Very professional. Fast service Paul was great
- Kathleen Hayes
Birmingham, AL
Paul was very professional and was carefully explaining everything he was doing as he went along. I jokingly said that once he was done, I'd be able to get a job with Precision. I'd recommend your company without hesitation to friends and family. May God continue to bless the work of your hands. Regards to Paul. Valeria M. Wilson
- Jessie Marable
Birmingham, AL
This company is the real deal. They were the 3rd company I spoke to about the problem with my garage door, and they were absolutely the right choice. Very professional, courteous, and you can take them at their word. My technician was Paul, and he is absolutely the man. The coolest guy who seems to really know his stuff. He showed up in the first 15 minutes of the 2-hour window, and as we are still dealing with COVID-19 here in Alabama, I appreciated the fact that he was wearing a face mask. He diagnosed the problem within minutes, explained it to me in very simple terms, and made me aware of all my options. Everything he needed to do the job was in his truck. He was done in 45 minutes, cleaned up, and was out. I strongly recommend this company.
- Craig Maynard
Helena, AL
On time and professional
- Flloyd Tillerson
Mr. Tillerson, I see that this was the second time that you have used us and I'm glad my technician was on time and professional. We strive to give all our customers the best service they deserve. I am just a little confused why you only gave us a one star review. If there were any issues with the service you can contact me directly so I can get it resolved for you. Jeff Arno, Owner. 205-746-8900
Trussville, AL
We purchased our doors and openers from Precision. I have met the owner and he is a great guy. We had to call for service today. We got an appointment right away and the technician, Paul, was very knowledgeable and professional. Our experience was great.
- Edna Clark
Calera, AL
Technician arrived on time and was Professional. I appeciate him explaining to me what he needed to do to repair my garage door opener and the cost. Price was good. I would recommend this company and would use them again.
- Sherry Contorno
Pleasant Grove, AL
If I remember correctly, I used Overhead Doors in the early 20's to install a garage door. I was pleased with the service I received and I have continued to use Precision for any garage door service that I need.
- Susan Dunn
Bessemer, AL
Excellent courtesy & service
- Vickye Whitely
Trussville, AL
Quick response and knowledgeable technician.
- Alan Taylor
Maylene, AL
On time and friendly!! Cleaned up everything after install. Thank you!!
- Mary S.
Birmingham, AL
Paul was very nice and knowledgeable person, he was professional and explained everything about the type of insulated wood doors we have and the recommended solution.
- Don Lacy
Fairfield, AL
Our technician was Paul. He was courteous and well informed. He accurately diagnosed the problem and formulated a plan of repair. He explained the repair plan to my wife and I and completed all necessary repairs. Thank you.
- Michael Carter
Bessemer, AL
We are very satisfied with Paul as the service worker. He explained everything clearly. However the phone receptionist was not clear to explain the services fees. I requested several times for her to explain and she just kept restating the same thing. I cleary asked were both fees the expected payment wasn't provided a clear answer. Because we were not prepared we ended up paying some in cash and some card.
- Cassandra Fields
Birmingham, AL
Prompt, courteous, professional service with excellent results every time over several visits.
- Madelyn Coar
Birmingham, AL
The technician was prompt and courteous. Went right to work, explained everything he did. Made sure that we were satisfied with the repair that he accomplished.
- Dave Taylor
Helena, AL
Excellent Service! Paul was prompt and courteous. Highly recommend! Thanks!
- Eddie
Chelsea, AL
I could not have asked for better customer service. I called sat i belive after 2 pm. My garage door would not open in spite of my many attempts.called precision because they put in a new drive system back in 2017.spoke 1st to Jessica who listened to my request . Both our cars in garage to use b4 svc on mon afternoon. Jess had the owner jeff call me i explained my situation he asked me to go into the garage andhe verbalywalkedme through what may be the problem .after successfully discovering the problem he call the only individual Paul still left in the field. Paul came to the house after his last call after 5pm. Replaced broken spring. Tested system had a genuine positive attitude throught. ( ON A SAT EVENING WELL PAST 5 PM) i could not have been more pleased.
- John Petrus
Birmingham, AL
Good efficient service and very courteous service personnel!
- Doug Ledbetter
Pelham, AL
Super quick about coming out, fantastic pricing, and got my door fixed ASAP! Thank you so much!!
- Tiffany B.
Bessemer, AL
I googled garage door repair and Precision Door repair came up, and I saw the great reviews and looked no farther. Paul came out the same day I called and made the repair. Could not be more pleased with the service and the professionalism. Will recommend to my friends.
- Jerry Ingram
Kimberly, AL
Our garage door was 11 years old and we had already had it serviced one other times several years ago. This time when it broke, Precision recommended replacing the garage door due to its age and cost of repair so we went with their recommendation and don’t regret it at all. They replaced it within 1 1/2 hours. He was very professional. My garage was cleaner after he left than before he came and the garage opener is so quiet! We will call on them again in the future! Thank Precision for a wonderful experience!
- Keith Tolbert
Birmingham, AL
Showed up right on time. Polite and professional. Got job done quickly. Will definitely call them again if needed.
- Alieta Casey
Birmingham, AL
Great job. Timely repair but just as important Paul showed up when he said he would. Very very satisfied with the service
- Brent Thigpen
Birmingham, AL
Paul was great! Excellent and quick service. Very professional and would highly recommend Precision Door.
- Cal Bailey
Office staff professional and friendly when I called to set up service. The charges were explained to me before we set the time and date. The service technician arrived as scheduled and called prior to arrival. He went straight to work finding what the problem was and explaining the issue. He answered all my questions which, assisted me in making my decision. I chose to install a new garage door opener instead of repairing the one I had. The technician was not insistent that I needed a new opener and my current one could be repaired. However, due to age of the opener and cost difference I replaced my existing opener. All costs were discussed prior to the start of the work. After installing a new garage door opener technician reviewed all features and made sure I had no further questions. Since we are faced with the new challenges of COVID-19 the technician wore a mask the entire time he was here. I would highly recommend Precision door.
- Sherree Wright