Read what people are saying
about Precision Garage Door
Precision Garage Door of Birminghamhas received 968 reviews, averaging 4.96 Stars:
Mount Olive, AL
Calera, AL
Very professional and prompt, and went the extra mile to help repair our garage door. Certainly appreciated his honesty, and will very likely end up purchasing a new door from Precision, largely due to service rendered, and very competitive price!
- Brion Anderson
Chelsea, AL
Service was great the technican (Jeff) was very professional and courteous. Everything was repaired and back to normal. Thanks
- Robert Humphrey
Product:
Birmingham, AL
Repeat customer Technician Marvin Roby is excellent He is responsive prompt and helpful
- Pamela King
Birmingham, AL
Birmingham Garage Door answered promptly, came within two hours of my call, and showed me exactly why my door was not working.
- Bill Paceley
Mr. Paceley, We at Precision Door Service pride ourselves on our promptness in answering and taking care of our customer's garage door needs. Sometimes we slip up, but not often. Thank You for calling us... Jeff Arno, Owner
Product:
McCalla, AL
I called to get my garage doors serviced. I was told that I would pay a service charge of $69.95 to have the technician assess the doors. I needed to have the doors lubed ($125.00) and one of the doors had to have the cables in the drums rewound. The tech said that it would cost me $125 to rewind the cables in one door. I said that it sounded expensive, so the tech said just pay me $50 and I will take care of it for you. He then stated that he didn’t even put it in the ticket so the company wouldn’t know. I called the company and asked the receptionist about pricing and she said several times to talk to the tech; that’s why I’m calling you all. I call back and another receptionist says they will have the tech’s manager call me. I specifically told them to not have the manager call the tech so that I could avoid any issues. I did this en route to the bank. Headed back home, I received a call from the tech saying that he received a call from his manager and that I was unhappy about the price. This is what I was trying to avoid. I told him that it seemed to high and I wanted to check. He then showed me the finished product and said we’ll just call it even on the rewinding if the cables. I called the company back and told them that I never heard from the manager. I was told that Jeff was his manager and he would call me. I told them to have another manager call me because one of them called the technician and that wasn’t professional. The manager did not call me prior to find out my complaint, and as of this day, I have still not heard back from anyone. Date of service was December 21, 2017. I checked with a couple of other companies who were slightly more affordable and would possibly get my business next time.
- Mr. Miles
Jasper, AL
I was having a problem with my garage door in Nov of 2016, called precision door out to fix it. They were quick to respond, professional service and we thought we had the door fixed, $190. The problem was that it wouldn't stay down, it would close and go right back up. It worked for a few days but went back to the same problem, it would work right for a few days and then mess up again for a few days. Back and forth. I contacted them a few weeks later and they thought it was the motor and that I would have to pay the full amount. I disagreed with that so I suffered with the door until Jan 1 of this year, I called them back and had them come replace the motor, I paid full price. he did have to come back the second day because apparently the first motor he put on was no good. Door is working correctly now, so far. Not really happy about having to pay the original $190 and the $577 for the second time. But the service guys are prompt.
- Reuben Byrom
Product:
Birmingham, AL
Quick service. Technician was pleasant, professional and very quick. Will definitely use this company again if the need arises.
- Amy Hersey
Odenville, AL
As a business owner myself I pay attention to businesses that give good service. Precision Garage Doors is a service superstar. I’ve worked with Jeff, Kenny and Daniel many times when I needed their expertise. They care and they respond! I give the 5 stars!
- John Garrison
Thanks for the good words John. We try our best satisfy all of our customer. Jeff Arno, Owner
Birmingham, AL
I picked Precision because my neighbor had said she used you and you were prompt and reasonable and did a good job. I agree and am pleased with the result of the repair you did in a short time. If I ever have another problem I will call you again for service!
- Annette Wood
I am glad your neighbor thought so highly of us that she recommended us to you. I am glad that we could take care of your garage door needs and we have anther satisfied customer to spread the word. Thank You, Jeff Arno, Owner
Birmingham, AL
Troy rocks. On-time, super-courteous, and even assisted with un-related issue. I'm an Admin on our HOA Facebook page and will share a referral. Andy Hayes 205.540.0138
- Andrew and diana Hayes
Mr. Hayes, I appreciate the kind words. I am sorry we had a little hiccup, but I am glad we to rectify it. Jeff Arno Owner
Hiccups happen... I do it all the time. And I'm sorry I became more ballistic as that day progressed. All is forgotten, you remain our vendor, and I speak well of you to others. :)
Pinson, AL
Excellent service and response , called on New Year's Day and they actually answered the phone . Then next day response, couldn't be more pleased on the work done by the technician. Fast response and excellent service , would highly recommend this company . Used them before and will use again.
- Richard Deschamps
Thanks Rick, we try our hardest to give the best service. Jeff Arno, Owner
Product:
Birmingham, AL
Excellent service. Prompt, everything explained clearly and just what I wanted. I would recommend and use again. They handled my problem less than a day after I called even though it was a Saturday of a holiday weekend.
- Rebecca Reardon
Product:
Alabaster, AL
Marvin was great explained everything in great detail and even refunded some of the money and some of the parts he couldn’t use. Great service
- kelly lowry
Birmingham, AL
Tech was on time the same day I called. Competent reliable, knowledgeable service
- Thomas & dettie Borton
Product:
Birmingham, AL
I looked the company up on the internet and saw good reviews and made the appointment, the repairman was on time and actually got there early after calling first. Repairman was very polite, fixed garage door and even made a few other repairs we didn't even know we're needed. Charges were reasonable and we were very pleased with service.
- Cindy Hall
Montevallo, AL
Daniel fixed the problem with my door quickly. I was very impressed with him, as it was easy to see that he knew what he was doing.
- David Morgan
Product:
Helena, AL
My appointment was from 4-6. I was called around 3 and the repairman, Marvin, said he would be here in 20 minutes and he was. He recognized my problem and repaired it. He also provided me with information on my other garage door and suggested that I get it repaired soon, if not today. He repaired my problem and was very professional. I will call them when I have other problems.
- John Schilleci
Alabaster, AL
Excellent workmanship, Marvin was very professional. Very pleased with the installation and doors.
- Albert Fowler
Moody, AL
A co-worker recommended that I call Precision Overhead Garage Door Service when my garage door stopped working properly. I was pleased with the service and the professionalism of the technician. The work was completed in little to no time. I would recommend Precision to anyone that is having issues with their garage door.
- Valerie Jackson
Birmingham, AL
This is our 2nd time to use Precision. Our technician was very friendly and knew his business. He was able to tell us what was wrong right away and I was able to do it myself. We give Precision a 5 star rating.
- Warren Kuntz
Alabaster, AL
Just wanted to thank Daniel for coming to our daughters house and repairing her two doors that have not worked in years. Daniel was professional and prompt. He called me and gave me the options and did the repairs completely.
- David Hereford
Pelham, AL
marvin was very friendly and knowledgeable.he made the repairs and adjustments in a timely manner.i will definitely recomend precision door.
- Don Mays
Gardendale, AL
Marvin was very professional and very knowledgeable about his job..I will definitely use you again. Hopefully not in the near future.. Tx again
- Dennis Blazer
Birmingham, AL
The garage door would not close during cold weather but worked fine in warm weather. I talked with two other garage door repair companies and neither had ever heard of that before. So I called Precision and they were familiar with the problem. The repairman showed up on time, replaced the sensors, gave other options for replacing worn springs, etc, and was finished in less than an hour. Great Service and professional presence.
- Reba Norwood
Birmingham, AL
Jeremy was efficient, effective and simply nice. I couldn't believe that we were able to get a technician out the same day as we called! In less than two hours from calling, our garage door was working again.
- A.j. Cox
We pride ourselves on being able to service most of our customers the same day and being efficient. Thank you for call Precision Door Service for your door repair needs. Jeff Arno, Owner
Birmingham, AL
Marvin was exactly on time and a pleasure to meet.
- Bernard Staudenmaier
Birmingham, AL
Marvin came out to fix my broken garage door spring. He was able to come earlier than scheduled and called in advance to make sure that would work for me. The service was fast and friendly and now my garage door works.
- Carie Pavlov
I am glad you were happy with our service. We strive to make our customer's problems as painless as possible. Thanks, for choosing Precision Door Service for your garage door needs. Jeff Arno, Owner
Moody, AL
The very best customer service, repair, pricing and technician professionalism I have ever encountered! If you need door servicing or installation I would go no where else! The Service Tech was knowledgeable, professional, courteous and spent quite a lot of time late in the evening the night BEFORE Thanksgiving making sure our door was working and in great shape! Great Tech & Great Company!!!!!!
- Rita Hosmer
Ms. Hosmer, Thank you for the kind words. We strive to give all of our customers the best possible service that they deserve. Jeff Arno, Owner
Alabaster, AL
Company responded quickly to my request for Garage Door service. Technician was actually able to arrive early for my scheduled appointment. The work was completed quickly and to my satisfaction. I had expected to need a replacement remote and replacement Door Opener. However, the technician (Marvin), showed me the error of my ways with my universal remote, and with replacement of some pulleys and wheels, and some lubrication, the door opener is working well. In fact, both openers and Garage Doors are opening and closing very smoothly. Thanks Marvin!
- Alan Carter
Had very timely service after contacting Precision Door Services. A technician was here within an hour. He was courteous and knowledgeable and able to repair our opener quickly.
- James Vines